Job reference - 36377

• Leading franchise truck workshop
• Six figure remuneration, health insurance, and company car
• Opportunities for professional development and career advancement

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We are currently seeking a dynamic and experienced Service Manager to lead the service department for a top franchise truck dealership in the beautiful Hamilton area.


Benefits

• Competitive salary and performance-based bonuses
• Company paid health insurance and company car
• Opportunities for professional development and career advancement
• Supportive and collaborative team culture where your contributions are valued and recognised
• State-of-the-art service bays, equipment, and technology to help your team perform at their best

The company
Recognised as a leading truck franchise dealership committed to providing exceptional service and support to their customers.

This employer prides themselves on their high-quality service, extensive inventory, and a team of dedicated professionals who ensure their customers receive the best care possible.


Responsibilities

• Lead and manage the service department team including technicians, service advisors, and support staff
• Monitor key performance indicators (KPIs) and take corrective actions as necessary
• Develop and implement strategies to improve service efficiency, profitability, and customer satisfaction
• Maintain accurate records of all service activities and prepare regular reports for senior management

Skills sought

• Proven experience as a Service Manager or in a similar leadership role within a truck dealership or automotive service environment
• Excellent leadership and team management skills
• Ability to analyse and improve service processes and performance
• Exceptional customer service and communication abilities
• Proficiency with dealership management software and Microsoft Office Suite
• Strong organisational skills and attention to detail
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

How to apply
Applications from those wanting to relocate from elsewhere within NZ are welcome.

If reading online, click the APPLY NOW section and submit your application online. For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: The international landline is +64 9 271 3200.

You can also visit the job board on our website to view further vacancies https://www.automotiveemployment.co.nz/jobs

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